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Overview                                                                          Interactive Product Tutorial
CallPilot is a unified messaging tool that brings together voicemail, email and faxes to create a personal communications management system that can be easily used through voice commands from virtually anywhere. CallPilot builds on the customer-driven functionality of Nortel Networks proven messaging products, and adds highly graphic user interfaces to make system management easy and effective.



Benefits

Among CallPilot's many advantages to today's fast-paced and dynamic organization:

  • Unified Messaging - gives users the ability to merge voice, fax and email messages into a single interface, easily managed with Lotus Notes, Microsoft Exchange/Outlook, and Novell Groupwise, and web browsers such as Microsoft Internet Explorer and Netscape Communicator.
  • Integrated Voice and Fax Messaging - provides the ability to receive, store and process voice and fax messages in the same "multimedia" mailbox.
  • Speech Activated Messaging - yields a natural, easy-to-use interface for managing messages from virtually any location.
  • Networking - the system uses Voice Profile for Internet Mail (VPIM) standards to create seamless integration with existing communications systems such as Meridian Mail, Norstar and others.
  • Application Builder - enables easy system administration through custom and user-designed Voice Menus and Automated Attendants.
  • Reporter - provides system administrators with a variety of advanced management and security tools.
  • Third-Party Integration - allows integration with a number of third-party products including Lucent and Siemens-Rolm for standardization on a single messaging platform while retaining previous investments.
CallPilot is a common application to the Meridian 1, Succession Communications Server for Enterprise, M6500 (Europe, Africa and Middle East only), Passport and Business Communications Manager platforms.


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